NDIS Plan Managers
Discover NDIS Plan Management services that are here for you, not your funds. NDIS Superhero only offers plan management for NDIS participants – no other services, no conflicts. Our only interest is your best interests.
We’re a nationally registered NDIS Plan Management provider, proudly supporting participants and their families right across Australia.
Plan Managers For NDIS That Actually
Make Life Easier
NDIS plan management services help you manage your NDIS funding. An NDIS plan manager pays your providers, tracks your budget, and sends monthly updates so you don’t need to handle invoices. You still have full choice and control, can use any provider, negotiate prices, and make value-for-money decisions that suit your plan.
Self-managing your plan might seem like the safer way to go, but it can add 20+ hours of admin to your week, significantly limit your choice of providers, and cause unnecessary stress trying to juggle it all. But we know that choosing the wrong plan manager can also cause problems.
At NDIS Superhero, we believe that your NDIS plan manager should be available when you need them, understand your situation, and always put your needs and wants first. So, that’s what we offer.
Our Services are Super-Sized
An NDIS plan manager is here to make your life easier, so why should it be so hard to manage? We’ve made our services simple but benefit-packed, so you can leave the work up to us with the knowledge that we’ll take care of it all – and that you can contact us whenever you need.
Easy download
Easy to use Anytime, Anywhere
Track your NDIS budget in real time
View monthly spending statements
Approve or decline invoices quickly
Easy download
Easy to use Anytime, Anywhere
Track your NDIS budget in real time
View monthly spending statements
Approve or decline invoices quickly
Every Super Hero Needs a Trusted Sidekick
NDIS participants and families are the real superheroes – we’re just here to lend a helping hand and make your day-to-day that little bit easier.
When you choose NDIS Superhero, you’ll have direct contact with a small, dedicated team that genuinely gets it. Whether you need help navigating the system or have a quick question, we’re always here.
What Our Clients Are Saying
Wherever You Are, Whatever You Need
Ready For A Change?
Swap NDIS Plan Managers Today
Whether you’re tired of juggling your own invoices or you’re unimpressed by the support offered by your existing manager, it’s time to discover how easy and flexible NDIS plan management services can be.
Changing NDIS plan managers has never been simpler. Rescue yourself from poor plan management by switching to NDIS Superhero. Contact our team today to find out more, chat about your needs or to make a change today.
Frequently Asked Questions
What does an NDIS plan manager actually do, and how is it different from a support coordinator?
An NDIS plan manager is essentially your financial administrator who handles all the money-related aspects of your NDIS plan. They process and pay invoices from your service providers, submit claims to the NDIA on your behalf, track your budget spending across different categories, and provide you with regular financial statements so you always know where your funds are.
A support coordinator, on the other hand, helps you understand your plan, connect you with appropriate service providers, coordinate your supports, assist with plan reviews, and advocate for your needs. Many participants benefit from having both working together to maximise their NDIS outcomes.
What's the difference between plan-managed and self-managed, and which is right for me?
Plan managed means a registered plan manager for NDIS handles all the financial administration for you. You still choose your providers and services, but the plan manager pays invoices, claims from the NDIA, keeps records, and tracks your budget. You can use both NDIS registered and unregistered providers, giving you great flexibility. Plan management is completely free for you – it’s funded separately by the NDIA and doesn’t reduce your other supports.
Self-managed means you handle everything yourself – paying providers, submitting claims through the myplace portal, keeping all records and receipts for at least 5 years (in case of audit), and tracking your own budget. You’ll typically pay providers out of pocket first, then claim reimbursement from the NDIA (usually within 2 business days). The administrative workload can be substantial – anywhere from 5-25 hours per week.
Do NDIS plan management services cost me anything, and will it reduce my available funding for other supports?
No, plan management does not cost you anything and will not reduce your funding for other supports. This is one of the most misunderstood aspects of NDIS plan management.
When you choose plan management at your planning meeting, the NDIA includes additional funding in your plan specifically for plan management services under the ‘Improved Life Choices’ capacity building category. This is completely separate from your Core Supports, Capital Supports, and other Capacity Building budgets. The plan management allocation sits on top of your other funding – it’s not subtracted from it.
You do not pay a percentage of your plan; there are no setup fees that come from your budget, and there are no out-of-pocket expenses. The plan manager is paid directly by the NDIA from this separate allocation.
Can I use non-registered providers with plan management, and are there any restrictions?
Yes, one of the biggest advantages of plan management is that you can use both NDIS registered and unregistered providers. This gives you significantly more choice – participants who are plan managed or self-managed have access to around four times as many providers compared to those who are NDIA-managed (agency-managed).
Your NDIS plan manager will ensure all claims are compliant with NDIS rules, the services align with your plan goals and are “reasonable and necessary,” and you’re not being overcharged. This gives you the freedom to choose your providers while having professional oversight to protect you from non-compliant spending or fraud.
Why should I have an independent plan manager?
Choosing an independent plan manager with no conflict of interest is important because it ensures that every decision they make is based solely on your needs, not on financial incentives, preferred providers, or organisational pressures.
An independent manager, such as NDIS Superhero, provides unbiased, client-focused financial management. They have no ties to service providers, so they have nothing to gain from steering you toward certain supports.